mail-production.com
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These are the cms-mpc.com/ data-, printing-, imaging-, and mail production job check lists. Account Representatives should use this page to check the entry of all jobs, making sure that all critical questions have been considered and answered. If you need other reminders added, please use email link above to name the reminder, and we will add it to the listings.
The Checklists are organized into broad sections. Use the pointer links on this page to move from one section to another.
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Production Hints:
Try to organize print production by customer, package, and piece name when multiple packages,
PCP Renewal Control Letter PCP Renewal Test Letter as opposed to another package also in production, PCP Prospect Control Letter PCP Prospect Test LetterAvoid offering oral instructions, and back up any discussions with well-written instructions, or alterations, as soon as possible.
To avoid any misunderstandings, update customers with a written summary of changes requested at the time their prior written instructions are changed. (Change Order.)
Never getting it wrong means not doing anything; never getting it right means not trying; getting it right when it matters means practice; practice means getting it right when it matters not.
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Provide Work Order, filled out completely for each piece,
Job Docket Checklist
· USPS Customer Name · Customer and Contact Person · Package Name · Piece Name · Description of piece (ex: - letter, reply, dropin) · Job Number · Due Date and Mail Date · Job Quantity · Final Trim Size · Stock: weight (text, cover, finish), brand, color · Inks needed for both sides (ex: 2/1 - 294+blk/blk) · Where job to be delivered after all bindery processes
Include Job Details for Each Print Job:
Name of Account Representative.
If job is to be folded,
· how is job to be folded;
· enclose a folded sample;
· indicate whether folded head-out or otherwise.
If job has more than one version affecting overall
processing for this work order, please indicate,
· two different versions of 8.5 x 11
and when folding will nest or interleave together.
If you need Pre-Press to pull prior artwork, negatives, or
anything else from a prior printing, make sure we have the
latest job number for that printing so we can pull the
latest information,
· pull sig and letterhead from Job #00000;
· Job #00000 should be the last on which job we printed
the particular sig and letterhead; this is to avoid our
missing any alterations which have occurred.
If the job has any perfs (horizontal or vertical),
please indicate, and indicate the placement of the perfs if
they are in a specific spot.
If the job has any bleeds, indicate where they are.
Indicate if the job is to be folded, left flat, or is sheet
lasered or continuous-form LED imaged.
Indicate where artwork and laser proofs are to be
located for the job, and whether artwork is
· camera ready and enclosed with Work Order;
· coming by email, FTP, CD, diskette.
Information should include what software is being used, and
what version of the software, whether it is for a PC or Mac.
· customer's art files should include all supporting
image and font files for the graphics and typefaces.
Job Docket Checklist
Use previous Job Number when referring to a previous job.
Markup a copy of letter and reply-form with correct placement.
Get a disk or email of the form setup print positions when possible.
Get data dump for image proofing, and for the correct data and code locations, for the file, and for the print form.
Get from print production a clear understanding of the forms layouts for each printed job.
Get a clear understanding of the forms imaging process for each imaged piece, in consideration of the chosen bursting, cutting and folding needed to maintain a correct mailstream.
The form could be chased on a folder from a single mailstream, or sliced and folded from multiple mailstreams by a North|South imaging process. If you need multiple mailstreams for imaging, request them at the onset of data processing.
Ex: ``2UP'' does not necessarily mean we will run a North|South imaging; but the forms printing and the data preparation for those forms absolutely depends on whether we are running 2UP and whether we are running North|South. The two terms are not synonymous.
No special data preparation is needed, but the forms are imaged 2UP.
Special data preparation for 2UP, North|South is needed.
Unless we have a clear understanding for the forms imaging, the data can arrive at the forms imager unprepared for a North|South imaging; or it could arrive wrongly prepared for North|South, when a West-to-East, single-string datafile is needed. Either mistake can cause a costly delay, or catastrophic error, if undetected.
Provide a sample of forms (preferably a box should be brought up from warehouse).
Provide the corresponding window envelope with the forms samples.
Instructions for Samples,
· quantity per mailcode;
· live name / Mr. John Q. Sample / other type;
· codes - 99999 or other;
Special instructions for,
· multiple versions;
· identification of each version;
· list of priorities;
Errors and Delays
When your time slot arrives for imaging, you want to be able to proceed as scheduled. When we learn that required codes, salutations, upgrades, package splits, imaging mailstreams, or scanlines are missing, your job must be returned to data processing for corrections. We cannot ``quick fix'' these errors on the production floor. This could easily mean retrieving the files from storage, and reprocessing them all from the beginning, effectively doubling the data-processing expenses. It also means your imaging time slice is lost, as the job returns to the rear of the processing stack. This is a devastating consequence of not having anticipated the imaging requirements, and not having used the checklists provided to prepare your job for a single and efficient processing stage.
Cook Book Processing, by trial and error, until a job tastes good is always unacceptable; and it is the reason we are going to great lengths to provide good checklists such that we can avoid this condition, which, if unchecked, can become habit. You will see that the professional result that we stand for cannot be achieved in the absence of picture-perfect job preparation, which is largely in the control and domain of the Account Representative.
How data will be transferred,
· if from another FTP host server (okay), get
· hostname and ip address (for that host)
· username and password (if not `anonymous')
· if to our FTP host (good), point sender to
http://mail-production.com/ftpinfo.html
· we will issue username and password (must for ftp)
· or use browser upload utility (best)
no username or password needed
http://mail-production.com/data.html
[right click + `copy shortcut' to paste link into email]
· email attachment (poor)
Data Format Preferences, in order of preference,
· DBF, or database file (very best)
· CSV, or ASCII delimited (good)
· TAPE, or fixed-length record (okay)
· SQL, web-based data (okay)
· DAT, or MS Access® (okay)
· XLS, or MS Excel® spreadsheet (poor)
· DOC, or MS Word® document (very bad)
Record Layout needed if fixed-length or tape image.
Indicate what record data we will use,
· name and address, always
· mailcodes
· HPC, MRC, upgrades
· any other codes, scanlines, account numbers
· copy of imaged piece with all variables highlighted
For mail qualification we need to have,
· package assignments, splits and keys
· piece weight, thickness, and dimensions
· mail processing type (letter or flat)
· sample of mailpiece
· how to mail qualify (standard or FCM)
· imaging data-stream (reversed order, or N|S xUP)
· all special instructions
Salutations -- are not an afterthought
· all salutation creation requires ADS to correct
name error before salutations can be rendered;
· dual-name salutations require ADS, and dual-name
isolation, with audits
· customer-supplied salutations with fill-ins
requires ADS to confirm sals present and to render sals
that are missing
· we provide rulesets for salutation renderings, using
customer-supplied rulesets as our pattern guideline
· customer-supplied rulesets always fail special-case
conditions too numerous to list,
· Dear The Thomas Family
· Dear Mr. Betty
· Dear Mr. Smithjr
· Dear A, MD
· Mr. & Mrs. Joan Wilcox
· Mr. Sam and Joan Cox, etc., etc., etc...
Punctuation and Upper and Lower Casing
· unless specified otherwise, we will proceed to
punctuate and upper and lower case all display alpha
words and characters based upon mail-production.com/
standard defaults.
· special processes are available using ADS to
duplicate the word punctuations and casing of incoming
files, to mimic the functionality of the outside system
· mimicked functionality is required to match the
appearance of rendered salutations with the cased names
used for the salutation input data
| ADS provides full diagnostics for name and address error |
| ADS provides address corrections to eliminate UAA errors (undeliverable as addressed) |
| ADS reconciles name and addresses to eliminate UAA; moves name data correctly into names; isolates mailstops (internal addresses) away from delivery addresses; elevates automation rates and mail deliverability; and enhances name integrity |
| CMS includes basic ADS and complete DPV for its total-package production customers at no extra charge |
| 2.72% of all US Mail is UAA (source, USPS, 1998) making over 6,000,000,000 pieces all landfill material; Industry mail processors now estimate UAA to be as high as 5%; Customer Savings depends upon total production and postal cost per each piece of UAA amended |
| Over 50% of non-standardized mail is UAA |
| DPV (delivery point validation) is new from the USPS; see news bulletins for list of added dpv vendors online |
| Not all address standardized ZIP+4© mail is DPV |
| ZIP+4© does not mean address is deliverable; Only DPV mail is validated to be deliverable with all address elements correct and in place |
| Full data hygienics ADS is available by request |
Info and Items Needed for Lettershop

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Copyright © 2003 mail-production.com® created 2000 -- last modified 2003-05-26